Privacy Policy

Privacy Policy

Last updated: November 30, 2024

This Privacy Policy describes how Talia London (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit, use our services, or make a purchase from talia-london.com (the "Site") or otherwise communicate with us regarding the Site (collectively, the "Services"). For purposes of this Privacy Policy, "you" and "your" means you as the user of the Services, whether you are a customer, website visitor, or another individual whose information we have collected pursuant to this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will post the revised Privacy Policy on the Site, update the "Last updated" date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect and have collected over the past 12 months personal information about you from a variety of sources, as set out below. The information that we collect and use varies depending on how you interact with us.

In addition to the specific uses set out below, we may use information we collect about you to communicate with you, provide or improve the Services, comply with any applicable legal obligations, enforce any applicable terms of service, and to protect or defend the Services, our rights, and the rights of our users or others.

What Personal Information We Collect

The types of personal information we obtain about you depends on how you interact with our Site and use our Services. When we use the term "personal information", we are referring to information that identifies, relates to, describes or can be associated with you. The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly from You

Information that you directly submit to us through our Services may include:

  • Contact details including your name, address, phone number, and email.

  • Order information including your name, billing address, shipping address, payment confirmation, email address, and phone number.

  • Account information including your username, password, security questions and other information used for account security purposes.

  • Customer support information including the information you choose to include in communications with us, for example, when sending a message through the Services.

Some features of the Services may require you to directly provide us with certain information about yourself. You may elect not to provide this information, but doing so may prevent you from using or accessing these features.

Information We Collect about Your Usage

We may also automatically collect certain information about your interaction with the Services ("Usage Data"). To do this, we may use cookies, pixels and similar technologies ("Cookies"). Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information regarding your interaction with the Services.

How We Use Your Personal Information

  • Providing Products and Services. We use your personal information to process payments, fulfill orders, send notifications, manage accounts, and facilitate returns and exchanges.

  • Marketing and Advertising. We may use your personal information to send promotional communications and show advertisements tailored to your interests.

  • Security and Fraud Prevention. We use personal information to detect, investigate, or take action regarding fraudulent, illegal, or malicious activity.

  • Service Improvement. We use your personal information to provide customer support and enhance our Services.

Cookies

Like many websites, we use Cookies on our Site. These help us improve our Site functionality and analyze user behavior.

Security and Retention of Your Information

We implement security measures to protect your personal information. However, no security measures are entirely impenetrable. We retain personal information as long as necessary to fulfill the purposes outlined in this Privacy Policy.

Your Rights

Depending on where you live, you may have rights related to your personal information, including the right to access, delete, or correct your data. Contact us to exercise these rights.

Contact Information

If you have any questions about our privacy practices or this Privacy Policy, please contact us at:

Email: info@talia-london.com