Return Policy

1. Introduction Welcome to Talia London. We respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website.

2. Information We Collect

Personal identification information (Name, email address, phone number, etc.)
Payment information
Order details
Technical data (IP address, browser type, etc.)

3. How We Use Your Information

To process orders and transactions
To improve our website and services
To communicate with you regarding your orders
To comply with legal obligations

4. Sharing Your Information We do not sell your personal data. However, we may share your data with:

Payment processors
Shipping companies
Legal authorities when required

5. Data Security We take appropriate security measures to protect your personal data from unauthorized access or disclosure.

6. Your Rights You have the right to access, correct, or delete your personal data. To exercise these rights, contact us at [your email].

Terms and Conditions

1. Introduction These Terms and Conditions govern the use of our website and services. By purchasing from Talia London, you agree to these terms.

2. Orders

Orders are subject to availability and confirmation.
We reserve the right to refuse or cancel an order for any reason.

3. Pricing & Payment

All prices are in GBP and include applicable taxes.
Payments must be made through our accepted payment methods.

4. Shipping & Delivery

We aim to dispatch all orders within 2-5 business days.
Delivery times may vary depending on the destination.

5. Returns & Refunds

Returns are accepted within 14 days of receipt for faulty or incorrect items only.
Items must be in their original condition.
Refunds will only be issued for defective or incorrect items once we receive and inspect the returned item.
Customers are responsible for return shipping costs.
For non-faulty items, we may offer a partial refund, and the customer must cover return shipping costs.

6. Liability We are not liable for any indirect or consequential loss resulting from the use of our website or products.

Returns Policy

Customers can return faulty or incorrect items within 14 days of receipt.
Items must be unused, in their original packaging.
To initiate a return, contact our support at [your email].
Customers are responsible for return shipping costs for non-faulty items.
A partial refund may be issued instead of a full refund, depending on the condition of the returned item.

Shipping Policy

We process and dispatch orders within 2-5 business days.
Shipping times vary by destination:
- UK: 5-10 business days
- Europe: 7-14 business days
- International: 10-20 business days
Customers will receive a tracking number once the order has shipped.
We are not responsible for delays caused by customs or carriers.

General Refund Conditions

If you are unsatisfied with your order for any reason, please contact our support team within 14 days of receiving your item.
Refunds for non-faulty items will only be processed once we receive and inspect the returned item.
Customers must cover the return shipping costs for non-faulty items.
Partial refunds may be issued instead of full refunds, allowing customers to keep the item and avoid return shipping costs.

Non-Arrival of Orders

Refunds will not be issued if your order does not arrive due to factors within your control, such as providing an incorrect delivery address or failure to collect the parcel.

Order Cancellation

If you need to change or cancel your order, you must contact us within 1 hour of placing it.
If the order has already been processed, we cannot guarantee cancellation.
After cancelling your order, you may still receive automated emails regarding your order status. If we have already confirmed your cancellation, you can safely disregard these emails.

Contact Information

For any inquiries or support, please reach out to us:

Email: info@talia-london.com